How to Cancel Your Epoch Times Subscription

How to Cancel Epoch Times Subscription

If you are trying to figure out how to cancel Epoch Times subscription charges, you are not alone. Many subscribers find themselves confused when trying to stop recurring billing after a $1 promotional trial, or they struggle to separate digital news access from EpochTV and physical print delivery. Adding to the confusion, deleting the mobile app from your phone will not stop your monthly or annual payments. Because billing methods vary by platform, it is crucial to follow the correct steps for your specific account setup.

The best place to cancel a direct web subscription is through the Manage Subscription section of your account on TheEpochTimes.com. However, if you subscribed through the mobile app, third-party billing applies, and you must cancel directly within your Apple Subscriptions or Google Play Store settings. Deleting the app or your account profile will not cancel your billing. If you cannot find a cancel button online, or if you have a print delivery plan, contact official customer support at 1-833-699-1888 for assistance.

How We Check This Cancellation Process

CancelGuideHQ prioritizes official sources to ensure you get the most accurate instructions. We verify this process by reviewing the current Epoch Times official help documentation and terms of service. We also validate the direct web dashboard user flows, check the Apple App Store and Google Play Store subscription pathways, and confirm phone support operating details. We separate confirmed official steps from unclear scenarios and safest practical recommendations.

Official Cancellation Options

How to Cancel Epoch Times Online

If you signed up directly on TheEpochTimes.com or EpochTV.com using a credit card or PayPal, you can manage your billing through the official website dashboard.

1. Go to TheEpochTimes.com and click Sign In in the top-right corner.
2. Enter your registered email address and password.
3. Click your Profile Icon or Name in the top right and select Manage Subscription (or My Account).
4. Navigate to the Subscription or Billing tab.
5. Click Cancel Subscription (this may also be under Manage Plan > Cancel).
6. Follow the on-screen prompts to finalize your cancellation.
7. Save a screenshot of the confirmation message and verify that you receive a cancellation receipt in your email inbox.

How to Cancel Epoch Times in the App

Neither the Epoch Times nor the EpochTV mobile app contains an independent in-app "cancel" button that processes direct web cancellations. Tapping your account settings inside the app will typically redirect you. If you are billed through mobile app stores, the app will route you to your device-level management (Apple ID or Google Play). If you are a web subscriber, you will be prompted to open a mobile web browser to sign in to the website.

How to Cancel Epoch Times on iPhone

If you originally subscribed to the digital paper or EpochTV through the iOS mobile app, Apple manages your billing. The Epoch Times website support cannot cancel this for you.

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID Banner (your name) at the top of the menu.
3. Tap Subscriptions.
4. Locate and select The Epoch Times or EpochTV in your active list.
5. Tap Cancel Subscription.
6. Confirm the cancellation prompt. Ensure the interface updates to display an "Expires on [Date]" message rather than "Renews on [Date]".

How to Cancel Epoch Times on Android

If your subscription was initiated on an Android device via the Google Play Store, you must stop the auto-renewal through your Google account.

1. Open the Google Play Store app on your Android device.
2. Tap your Profile Icon in the top-right corner of the screen.
3. Tap Payments & subscriptions, then select Subscriptions.
4. Choose The Epoch Times or EpochTV from your list of active plans.
5. Tap Cancel subscription.
6. Select a reason for leaving and follow the final on-screen prompts to confirm.

Other Ways to Cancel

Customer Care Phone Support: If you have a physical print subscription, a combined print/digital bundle, or if your online cancellation button is mysteriously missing, you can call customer service directly.

• Phone Number: 1-833-699-1888 (US/Canada).
• Process: Call during standard business hours. Provide your account email address and full name, request that your subscription be canceled, and ask the representative to send a written email confirmation before you hang up.

Refunds, Billing, and Renewal Timing

Epoch Times digital subscriptions are generally non-refundable. Standard policy states that paid subscriptions run until the end of the current billing cycle without prorated partial refunds for remaining unused days.

If you are on a promotional rate (such as a $1 trial) or a free trial, you must cancel at least 24 hours before the promotional window ends. If you miss this window, the account will automatically convert to the full-price recurring monthly or annual rate.

Please note that The Epoch Times cannot process refunds for purchases made through Apple or Google Play. If you believe you are entitled to a refund for a mobile purchase, you must request it directly via Apple (reportaproblem.apple.com) or Google Play support according to their respective store policies.

Account Deletion vs Subscription Cancellation

A critical distinction many readers miss is the difference between an account and a subscription. Deleting your account profile removes your login credentials and data, but it does not stop scheduled credit card billing agreements or active Apple/Google app store subscriptions.

Always follow this correct action order:

1. Cancel the active recurring subscription first via your specific billing provider.
2. Verify receipt of your cancellation confirmation.
3. Submit an account data deletion or privacy request only after your billing status is confirmed as expired.

What Happens After You Cancel

Once you successfully cancel, your auto-renewal is turned off. You will maintain full digital access-including articles, EpochTV broadcasts, and premium subscriber newsletters-until the end of your paid billing cycle.

When your paid period officially ends, your account will simply transition to a free registered user tier, allowing you to access a limited number of free articles.

Subject: Urgent: Subscription Cancellation Request - [Your Name]

Hello Customer Care,

I am writing to formally request the immediate cancellation of my Epoch Times subscription associated with this account. 

Account Email: [Your Email Address]
Full Name: [Your Name]

Please disable all auto-renewal features immediately and do not process any future charges to my payment method on file. I also request a written confirmation email proving that my subscription has been successfully canceled.

Thank you,
[Your Name]

Category-Specific Cancellation Tips

Managing your digital media and entertainment subscriptions can get complicated when billing platforms overlap. Always double-check your device settings to see what active plans are draining your budget.

• If you manage other digital publication and content services, see our guide on how to cancel Kindle on Amazon.
• For independent video streaming services, check our walkthrough on how to cancel a Nebula subscription.
• Cleaning up entertainment channels? Read our guide on how to cancel a Hallmark subscription.

Before You Leave Checklist

• [ ] Identified where your subscription is billed (Web, Apple, Google, or Phone).
• [ ] Followed the specific cancellation steps for your original billing route.
• [ ] Checked for a confirmation screen immediately after canceling.
• [ ] Verified receipt of an official email confirmation.
• [ ] Checked that iOS/Android settings display "Expires on [Date]".
• [ ] Confirmed that you did not just delete the mobile app.
• [ ] Waited to request account deletion until billing was fully canceled.
• [ ] Saved the support phone number (1-833-699-1888) for manual follow-up.

Frequently Asked Questions

Can I cancel my Epoch Times subscription online?

Yes, if you signed up directly through TheEpochTimes.com or EpochTV.com, you can cancel by signing into your account, navigating to Manage Subscription, and selecting Cancel Subscription.

Does deleting the Epoch Times app cancel my subscription?

No. Deleting the app from your phone does not cancel your paid subscription or stop recurring charges. You must complete the cancellation steps online or in your phone’s app store settings.

How do I cancel Epoch Times on my iPhone?

Go to your iPhone Settings > tap your Apple ID > Subscriptions > select The Epoch Times > tap Cancel Subscription.

How do I cancel Epoch Times on Android?

Open the Google Play Store > tap your Profile Icon > Payments & subscriptions > Subscriptions > tap The Epoch Times > select Cancel subscription.

What is the customer service phone number to cancel Epoch Times?

You can reach Epoch Times customer support by phone at 1-833-699-1888 (US/Canada) during standard business hours.

Can I get a refund after canceling Epoch Times?

Epoch Times digital subscriptions are generally non-refundable for the remaining billing period. Access will continue until the end of your current paid billing cycle.

Why don't I see a cancel button in my online account?

If there is no cancel button in your web portal, your subscription was likely billed through a third party (like Apple App Store or Google Play) or is a combined print/digital bundle that requires phone support verification.

Will canceling my subscription delete my account?

No. Canceling turns off auto-renewal, but your account remains as a free registered profile. If you wish to permanently delete your data, you must request account deletion separately after canceling your subscription.

Conclusion

To successfully cancel your Epoch Times subscription, you must first identify your original billing provider. Whether you use the direct web portal, Apple Subscriptions, or Google Play, always follow the exact path where your payment was established. Make sure to cancel at least 24 hours before your next renewal date, secure your written confirmation proof, and verify that recurring billing is fully disabled before attempting to delete your account data.

Cancellation steps, billing rules, refund policies, and account settings can change by company, platform, country, app version, account type, and billing provider. Always confirm the latest cancellation instructions in your official account, billing portal, app store subscription settings, or the company’s official help center before your next renewal date. Information is checked for 2026 where available, but official sources should always be treated as the final authority.

Theresa Mitchell

Theresa Mitchell, known as Daisy to friends and readers, is a Wellesley College graduate with degrees in Literature and Communications. She focuses on creating clear, practical consumer guides that help readers understand subscriptions, memberships, billing settings, account cancellation, and refund-related questions. At CancelGuideHQ, Theresa combines research-driven writing with reader-first explanations to make confusing cancellation processes easier to follow. Her work emphasizes official sources, step-by-step instructions, billing clarity, and practical reminders such as checking renewal dates, saving confirmation emails, and understanding whether a subscription is managed directly, through Apple, Google Play, or another billing provider. With a background in communication and digital content strategy, Theresa writes for readers who want direct answers without confusing jargon. Her goal is to help people cancel services confidently, avoid unwanted recurring charges, and understand what happens after they cancel. When she is not researching cancellation policies and subscription terms, she is refining helpful content systems that make everyday account management simpler, clearer, and less stressful.