How to Cancel Bioma Subscription & Stop Auto-Ship Charges

How to Cancel Bioma Subscription Guide

Signing up for a single promotional bottle of Bioma Probiotics is a common way to test the product, but many consumers later discover they are enrolled in an auto-ship recurring billing cycle. Understanding how to cancel a Bioma subscription before your next 1-, 3-, or 6-month charge is crucial. Keep in mind that physical e-commerce subscriptions operate differently than digital software. Deleting a wellness app or a diet tracker from your phone will not stop your physical supplement orders. Cancellation steps can vary by platform, account type, and how you originally checked out.

To completely stop your billing, the best place to cancel is the official Bioma self-service portal at bioma.health, or by sending a direct request to support@bioma.health. If you originally checked out using PayPal, you can also cancel the billing agreement directly in your PayPal dashboard. Remember that deleting your online account or any third-party app does not stop future physical shipments. If your cancellation process is unclear, contact official support immediately.

How We Check This Cancellation Process

CancelGuideHQ prioritizes official sources while analyzing real user feedback to provide accurate, non-biased guides. Our research team monitors consumer platforms like Trustpilot, the Better Business Bureau (BBB), and Reddit to identify common billing hurdles. For Bioma, this includes the hidden "activation" step for guest checkouts and their strict 72-hour cancellation window. We clearly separate confirmed official policies from practical safety recommendations so you know exactly what to expect.

Official Cancellation Options

Review the table below to find the best cancellation method based on how you originally ordered your physical supplements.

How to Cancel Bioma Online

Canceling through the official website portal is typically the fastest method. Many customers run into trouble here because they never set a password during their initial purchase. Follow these steps to access your guest order and cancel the subscription.

1. Navigate to the official website at bioma.health.
2. Click on the Profile/Login icon located in the top right corner.
3. If you have never logged in or created a password, click Create Account or Activate Your Account. You must use the exact email address from your original purchase receipt to link your guest order.
4. Once you are successfully logged in, click on the Manage Subscriptions tab.
5. Locate your active Bioma Probiotics subscription plan.
6. Click Cancel Subscription. If your goal is to stop billing permanently, do not select prompts to "Skip a Shipment" or "Pause".
7. Complete the brief cancellation feedback survey and submit your final confirmation.
8. Save a screenshot of the confirmation screen and check your email inbox for an automated cancellation message.

How to Cancel Bioma in the App

Bioma does not offer or utilize a mobile application for billing or shipping modifications. You cannot manage your physical supplement auto-shipments through an app. Deleting any related third-party health trackers, weight-loss apps, or diet apps from your smartphone does absolutely nothing to cancel your physical subscription. You must use the web portal or contact support.

How to Cancel Bioma on iPhone

Because Bioma is a physical product subscription processed directly on their website, it will not appear under your Apple ID subscription settings. Apple only manages digital subscriptions purchased through the App Store.

If you want to check your Apple ID just to be safe and rule out any unintended third-party app charges:

1. Open the Settings app on your iPhone.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Review the list for any active apps.

How to Cancel Bioma on Android

Google Play does not handle billing for physical shipments of Bioma Probiotics. You must manage this direct merchant purchase on the Bioma website.

To verify your Google Play settings and ensure no other wellness apps are charging you:

1. Open the Google Play Store app.
2. Tap your profile icon.
3. Tap Payments & subscriptions, then Subscriptions.
4. Check the list of active digital services.

Other Ways to Cancel

If the web portal is not working, or if you prefer a different method, you can use these alternative channels.

Canceling via Email Support

You can request cancellation by contacting their customer service team directly. This is helpful for establishing a paper trail, but processing can take 24 to 72 hours.

1. Open your email client.
2. Compose an email to support@bioma.health using the email address linked to your purchase.
3. Include your Full Name, Order ID, and Shipping Address.
4. Request an explicit written confirmation stating that no future recurring charges will occur.

Subject: Immediate Cancellation Request: Subscription ID [Your Order/Subscription Number]

Hello Bioma Support,

Please cancel my Bioma Probiotics auto-ship subscription immediately. I do not want any further shipments or recurring charges.

Name: [Your Name]
Email Address: [Your Registered Email]
Order/Subscription ID: [Your ID]
Shipping Address: [Your Address]

Please reply to this email to confirm that my subscription has been fully cancelled and no future payments will be processed.

Thank you,
[Your Name]

Canceling via Phone Support

If you prefer to speak to a representative, you can call their customer service line.

1. Call the verified customer support number: +1 (509) 204-9464.
2. Explain to the agent that you want to fully terminate your auto-ship program.
3. Provide your order details and account email.
4. Remain on the line until the agent sends a cancellation confirmation email to your inbox.

Canceling via PayPal Dashboard

If you used PayPal during checkout, the safest practical recommendation is to cancel the billing agreement directly within PayPal to block future authorization attempts.

1. Log in to your PayPal account.
2. Click the Settings gear icon.
3. Navigate to Payments, then click Manage Automatic Payments.
4. Locate the agreement for Max Nutrition UAB or Bioma.
5. Click Cancel and confirm the status changes to "Inactive."

Refunds, Billing, and Renewal Timing

Bioma has strict rules surrounding their return policy. Canceling a subscription only stops future recurring charges; it does not retroactively trigger refunds for items that have already been processed or shipped.

Typically, Bioma's refund policy limits returns to unopened and sealed bottles in their original packaging. The return window is generally 14 days from delivery, but occasionally promotional satisfaction guarantees may apply. The customer is almost always responsible for return shipping costs. You must contact support to secure a Return Merchandise Authorization (RMA) number before mailing anything back.

This strict approach to physical returns is common in the wellness industry, operating similarly to policies outlined in our guides on how to cancel Dr. Squatch subscription, canceling Il Makiage subscription, and canceling Scentbird subscription.

Account Deletion vs Subscription Cancellation

Deleting your personal profile or requesting data deletion from the Bioma website does not stop the automated merchant payment gateway from charging your credit card. The billing system operates independently of your login credentials.

The safest option is to cancel your active subscription plan first. Once you secure your "Subscription Cancelled" email confirmation, you can then contact support to request the complete deletion of your payment details and account records if you value data privacy.

What Happens After You Cancel

After a successful cancellation, your recurring billing stops. Here is what to expect:

• All future scheduled physical shipments and auto-ship charges will stop immediately.
• An automated email confirmation will arrive (keep this for your records).
• Your online billing portal access will remain open, allowing you to reactivate the service in the future or view receipt history.
• Any active order that was already billed before you canceled will continue to process and ship.

Category-Specific Cancellation Tips

Unlike digital memberships where access turns off instantly, physical product subscriptions require coordination with real-world logistics and warehouse networks. This is why immediate, same-day cancellations rarely stop a shipment if the billing cycle has already initiated. When testing out nutritional supplement trials in the future, consider using virtual, single-use payment cards (like Privacy.com) or active bank security features to prevent unexpected recurring billing if the cancellation window is missed.

Before You Leave Checklist

Review these steps to ensure you have properly handled your account:

• [ ] I have verified the exact email address used on my initial Bioma order.
• [ ] I have finalized my cancellation more than 72 hours before my next billing date.
• [ ] I successfully clicked "Cancel Subscription" and bypassed any offers to merely "Pause" shipments.
• [ ] I have received a "Cancellation Confirmed" email from Bioma support or the portal.
• [ ] I checked my PayPal "Automatic Payments" (if applicable) and confirmed the agreement is inactive.
• [ ] I have saved screenshots of my cancellation confirmation screen.
• [ ] I understand that deleting a health tracker app does not cancel physical deliveries.
• [ ] I have verified that any active, already-shipped orders are handled before expecting a refund.

Frequently Asked Questions

Can I cancel my Bioma subscription online?

Yes, users can log into their dashboard at bioma.health to manage and terminate active subscriptions. If you checked out as a guest, click "Create Account" using your purchase email to activate the portal.

Does deleting the Bioma app or my account cancel my billing?

No. Deleting wellness apps or your online account profile does not terminate active physical product subscription billing in the merchant gateway.

Can I get a refund for an opened bottle of Bioma?

Typically, no. Bioma's standard refund policy restricts refunds to unopened, sealed products returned in their original packaging.

What is the official phone number to cancel Bioma?

The verified customer support phone number is +1 (509) 204-9464.

Why was I charged for Bioma after I canceled?

This usually occurs if the cancellation was submitted less than 72 hours before the billing date, or if you have multiple active subscription cycles. If you canceled in time, contact support with your cancellation confirmation receipt.

How do I cancel Bioma through PayPal?

Log in to PayPal, navigate to Settings, select Payments, click Manage Automatic Payments, locate the Bioma or Max Nutrition agreement, and click Cancel.

How long before the next shipment must I cancel?

You must submit your cancellation request at least 72 hours before your next auto-ship renewal is billed and processed.

Can I pause my Bioma subscription instead of canceling?

Yes. Inside the self-service dashboard, you can opt to skip or pause a shipment to delay billing without fully terminating the auto-ship agreement.

Conclusion

The safest practical recommendation for stopping Bioma shipments is to use the self-service web portal at bioma.health. Remember to activate your account if you checked out as a guest, and ensure your cancellation is submitted at least 72 hours before the next renewal date. Always take screenshots of your confirmation screens and keep your email receipts. Following these steps helps protect you from unwanted charges and ensures your physical supplement auto-shipments are properly terminated.

Cancellation steps, billing rules, refund policies, and account settings can change by company, platform, country, app version, account type, and billing provider. Always confirm the latest cancellation instructions in your official account, billing portal, app store subscription settings, or the company’s official help center before your next renewal date. Information is checked for 2026 where available, but official sources should always be treated as the final authority.

Theresa Mitchell

Theresa Mitchell, known as Daisy to friends and readers, is a Wellesley College graduate with degrees in Literature and Communications. She focuses on creating clear, practical consumer guides that help readers understand subscriptions, memberships, billing settings, account cancellation, and refund-related questions. At CancelGuideHQ, Theresa combines research-driven writing with reader-first explanations to make confusing cancellation processes easier to follow. Her work emphasizes official sources, step-by-step instructions, billing clarity, and practical reminders such as checking renewal dates, saving confirmation emails, and understanding whether a subscription is managed directly, through Apple, Google Play, or another billing provider. With a background in communication and digital content strategy, Theresa writes for readers who want direct answers without confusing jargon. Her goal is to help people cancel services confidently, avoid unwanted recurring charges, and understand what happens after they cancel. When she is not researching cancellation policies and subscription terms, she is refining helpful content systems that make everyday account management simpler, clearer, and less stressful.